Covid Guidelines and Safety Measures

 

Safety & Cleaning Measures

 

We will be cleaning the payment machine and counter in between each customers.
Our plan is to leave the front doors open to avoid the need for customer to touch them to come in and out of the store.
Clothes that are tried on will be steamed/put aside before being put back on the floor.
The bathroom will only be used only to try on clothes, and will be cleaned in between customers.
If at any time we must get something for you or help you with anything we will wear a mask
and we ask you to please keep the 6ft distance with us.

The dogs will be in the store but we ask that you do not pet them. They welcome a hello and will just be happy to see you all!!

 

 

Store Guidelines

 

~We ask that you Sanitize your hands upon entering the store.

~Always stay 6ft away from the staff and all other customers.

~Minimize the touching to only what you are truly interested in buying.

~At the moment we only take card payments, we apologize for any inconvenience

~Only 4 people in at a time. As I can only have 1 person wait for payment without blocking the entryway or the store flow.
With that in mind, please be mindful of people waiting to come in :)

~The try on of jewellery will be done a bit differently as well, we will guide you through it in store.

~Masks are welcome and recommended when you are visiting the store. You protect me and all of our customers!!

~Our return/exchange policy has changed to 7 days for both.
Please be aware that the item that is return/exchange cannot be put back on the floor immediately. It will have to be sanitized and if it cannot, it will be put aside for a safe period of time.

~We still offer free gift wrapping but we will kindly ask you to give us notice by either purchasing online the day before or by picking up the next day. If the store is busy and/or have people waiting outside we will not be able to wrap on the spot as. We thank you for your understanding.
 

It goes without saying but if you are sick, have been in contact with someone that is sick or have been out of the province in the last 2 weeks PLEASE do not come into the store.
I invite you to shop online and I will safely drop your order at your front porch!!

 

I understand this is an inconvenience and I truly apologize for this situation. We are doing the best we can and only have everyone's safety in mind.

If you have any concern or questions about these policies please reach out to Joanie or Mark directly by email [email protected] or by phone 604-948-9315

 

**These Guidelines and Safety Measures are Subject to Change**